GUARANTEE, REFUNDS & EXCHANGES
Our T-shirts and products come with a 30-day money-back guarantee. Items must be in new condition (T-shirts must be unworn and unwashed). Defective products may be exchanged or returned for a refund. There is no restocking fee for returns - you will get the full purchase price of the item.
To initiate the refund process, please contact us.
TAXES INFO
Orders shipped to Virginia are subject to sales tax.
INTERNATIONAL SHIPPING
At this time we only ship in the United States but as business grows we will expand our shipping to the global market. You can check back with us through the FAQ page to see an update regarding international shipping.
SHIPPING METHODS
At this time we currently offer shipping through the United States Postal Service. In the future we will offer more shipping methods you can check back with us through the FAQ page to see an update regarding shipping methods.
SHIPPING TIME
All orders are printed to order, that means your items are printed after you place your order. Normally, processing is a 3-5 business day period prior to shipment.
LOST ORDER
If your order gets lost, it’s a very sad day! We want to get this resolved for you as soon as possible. Please read on to know what the next steps are, depending on your situation.
I placed an order and received my shipping notification but my tracking isn’t updating. Is my package lost?
If you just received your shipping notification and your tracking has not updated, don’t worry. Please allow 24-48 hours for the tracking to start updating on UPS.com. If it is over 48 hours and the tracking number is still not updating, please contact us.
The tracking shows the package was delivered, but I didn’t receive it. What happens now?
In an effort to determine what has happened with your package, please contact the USPS to open an inquiry for the order as they would have been responsible for the final delivery. We recommend contacting your local post office directly to discuss the package as it’s possible there was some problem with delivery and the package is being held or sent back to us. If the post office is not able to produce your package, please contact us. You need to contact us within 30 days of the supposed delivery date in order to receive a replacement or a refund. If you do not contact us within this time, we are not liable.
SHIRT CARE
We recommend washing your t-shirts with cold water on a delicate cycle with a mild detergent. Wash your t-shirts inside-out to preserve the life of the print. Dry your t-shirts using a no-heat or a low-heat setting. As our products are produced with cotton, you can expect some shrinkage if you choose to use a heat setting while drying. If you have purchased multiple t-shirts, we recommend testing only one t-shirt using your preferred washing and drying method.
